SHIPPING & DELIVERY

All stock ships from the Gold Coast in Queensland. The standard order processing time is 1 – 3 business days. By placing an order for goods you agree that your details, such as name, contact numbers, delivery address can be passed to those third-party couriers. While we aim to get your order delivered to you within 5 – 10 working days, in the unlikely event of extended delays, we will endeavour to inform you. Any questions or follow up regarding delivery can be directed by email to info@empiresofthesun.com.au.

All deliveries will require a signature to ensure the parcel arrives in the hands of the correct person. This cost is included in the delivery fee. Empires of the Sun cannot be held responsible for late or failed deliveries for reasons outside our control e.g. third-party couriers or in the case of adverse weather conditions. Empires of the Sun inspects and takes due diligence while packing your order to ensure it arrives in the best possible condition. All orders must be inspected upon delivery and any breakages must be reported and photographed within 24 hours of receiving your order.

Please enquire about your specific delivery timeframes prior to purchase if you require express shipping. Email info@empiresofthesun.com.au or head to our Facebook page